Privacy Policy

We may collect information you provide directly to Lan Go Corp, including your name, phone number, email address, company name, pickup and delivery details, cargo descriptions, dimensions, weight, photos or documents related to shipments, quote requests, tracking questions, and other information you choose to send us.

If you contact us through WhatsApp, our website, email, phone, or forms, we may collect the contents of those communications and related metadata needed to provide customer service and cargo logistics support.

Our website may also collect basic technical information such as browser type, device information, pages visited, and server logs for security, analytics, and site performance.

We use information to respond to inquiries, prepare cargo and freight quotes, coordinate pickup and delivery, handle customs and documentation questions, provide shipment updates, improve our services, maintain records, prevent fraud or misuse, and comply with applicable legal and operational requirements.

When you message Lan Go Corp on WhatsApp, we may use automated tools to help classify your request, collect quote details, provide basic follow-up questions, and route complex matters to our staff. Automated replies are used to support customer service and do not replace final shipment review by Lan Go Corp personnel.

We do not sell personal information. We may share information only as needed to provide logistics services, such as with carriers, warehouses, customs brokers, payment processors, technology providers, or other service providers assisting Lan Go Corp.

We may also disclose information if required by law, regulation, legal process, safety concerns, or to protect the rights, property, and operations of Lan Go Corp and our customers.

If you communicate with us through WhatsApp, your use of WhatsApp is also governed by WhatsApp and Meta terms and privacy policies. WhatsApp messages may be processed through Meta's WhatsApp Business Platform to deliver messages between you and Lan Go Corp.

We use WhatsApp communications only for business purposes such as customer support, quote intake, shipment coordination, and follow-up related to Lan Go Corp services.

We keep information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, support legal or compliance obligations, and improve operations.

We use reasonable administrative, technical, and organizational measures to protect information. However, no internet, messaging, or storage system can be guaranteed to be completely secure.

You may contact us to request access, correction, or deletion of information associated with your inquiry where applicable. To make a request, email langodelivery@gmail.com or call +1 (954) 802-3860.

You may also stop messaging us on WhatsApp at any time. If you no longer want to receive WhatsApp messages from Lan Go Corp, tell us in the chat or contact us using the information below.